Privacy Policy
Last Updated: July 2026
Welcome to Kroots Herbal. Your privacy is important to us, and we are committed to protecting the personal information you share while using our website and services. This Privacy Policy explains how we collect, use, store, and protect your information.
Information We Collect
When you visit our website or place an order, we may collect the following information:
- Full Name
- Mobile Number
- Email Address
- Billing & Shipping Address
- Payment Information (processed securely through payment gateways)
- Order History
- Device Information, IP Address, and Browser Details
- Cookies and Website Usage Data
How We Use Your Information
The information collected is used to:
- Process and deliver your orders.
- Provide customer support.
- Improve our products and services.
- Send order updates and shipping notifications.
- Respond to your queries and requests.
- Improve website performance and user experience.
- Send promotional offers and updates (only if you choose to receive them).
Data Security
We use appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure. While we take every reasonable precaution, no method of internet transmission is completely secure.
Payment Security
All online payments are processed through trusted and secure payment gateways. Kroots Herbal does not store your debit card, credit card, or banking details on its servers.
Cookies
Our website uses cookies to improve browsing experience, remember user preferences, and analyze website traffic. You can disable cookies through your browser settings if you prefer.
Sharing of Information
We respect your privacy and do not sell, rent, or trade your personal information to third parties.
Your information may only be shared with:
- Delivery and logistics partners for order fulfillment.
- Payment gateway providers for payment processing.
- Government authorities when required by applicable law.
Third-Party Services
Our website may contain links to third-party websites or services. Kroots Herbal is not responsible for the privacy practices or content of those external websites.
Your Rights
You have the right to:
- Access your personal information.
- Request correction of inaccurate information.
- Request deletion of your personal data where legally applicable.
- Unsubscribe from promotional emails or messages at any time.
Changes to This Policy
Kroots Herbal may update this Privacy Policy from time to time. Any changes will be published on this page, and the updated version will become effective immediately upon posting.
Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us.
Kroots Herbal
Website: https://kroots.in
Email: support@kroots.in (Replace with your official support email if different.)
Phone: +91-XXXXXXXXXX (Replace with your customer support number.)