Terms & Conditions
Last Updated: July 2026
Welcome to Kroots Herbal. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.
Acceptance of Terms
By accessing, browsing, or using the Kroots Herbal website, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, our Privacy Policy, Refund & Return Policy, and all applicable laws and regulations.
Products & Services
Kroots Herbal offers premium herbal skincare and personal care products designed to promote natural beauty and wellness. We strive to ensure that all product descriptions, images, and pricing displayed on our website are accurate. However, minor variations in product packaging, color, or appearance may occur due to manufacturing updates or photography.
Orders
All orders placed through our website are subject to acceptance and product availability. We reserve the right to refuse or cancel any order due to incorrect pricing, stock unavailability, suspected fraudulent activity, or any unforeseen circumstances.
Pricing & Payments
All prices displayed on the website are in Indian Rupees (INR).
Payments can be made using the payment methods available at checkout. Orders will be processed only after successful payment confirmation or confirmation of Cash on Delivery (where applicable).
Shipping & Delivery
We aim to process and dispatch all orders as quickly as possible. Delivery timelines are estimates and may vary depending on your location, courier partner, weather conditions, or other unforeseen circumstances.
Kroots Herbal shall not be held responsible for delays caused by third-party courier services.
Returns & Refunds
Returns, replacements, and refunds are subject to our Refund & Return Policy. Customers are requested to review the policy before placing an order.
User Responsibilities
By using this website, you agree:
- To provide accurate and complete information while placing an order.
- Not to misuse or attempt to disrupt the website or its services.
- Not to copy, reproduce, or distribute website content without prior written permission.
- To use the website only for lawful purposes.
Intellectual Property
All website content, including logos, product images, graphics, text, icons, designs, trademarks, and other materials, is the exclusive property of Kroots Herbal and is protected by applicable intellectual property laws.
Any unauthorized use, copying, reproduction, or distribution is strictly prohibited.
Limitation of Liability
Kroots Herbal shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products. Our liability shall be limited to the maximum extent permitted by applicable law.
Product Disclaimer
Our herbal products are made using carefully selected natural ingredients. Results may vary depending on individual skin type and usage.
Customers are advised to perform a patch test before using any skincare product. If irritation or discomfort occurs, discontinue use immediately and consult a healthcare professional.
Privacy
Your personal information is collected, stored, and processed in accordance with our Privacy Policy.
Changes to Terms
Kroots Herbal reserves the right to modify or update these Terms & Conditions at any time without prior notice. Updated versions will be published on this page and become effective immediately upon posting.
Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws of India. Any disputes arising out of the use of this website shall be subject to the jurisdiction of the competent courts in Delhi, India.
Contact Us
If you have any questions regarding these Terms & Conditions, our products, or services, please feel free to contact us.
Kroots Herbal
Website: https://kroots.in
Email: krootsherbal@gmail.com
Phone: +91 9911386471
Address: Delhi, Uttam Nagar, India